About

EBMUD has a proud history of providing high-quality drinking water for 1.4 million customers in Alameda and Contra Costa counties. The District’s award-winning wastewater treatment protects San Francisco Bay and serves 740,000 customers.

Mission

To manage the natural resources with which the District is entrusted; to provide reliable, high quality water and wastewater services at fair and reasonable rates for the people of the East Bay; and to preserve and protect the environment for future generations.

The principles used in accomplishing this mission are:

• Exercise responsible financial management
• Ensure fair and reasonable rates and charges
• Provide responsive quality customer service
• Promote ethical behavior in the conduct of District business
• Ensure fair and open processes involving the public
• Provide a healthy work environment
• Promote diversity and equality in personnel matters and contracting
• Promote environmental, economic, and social sustainability